VOLUNTEER AGREEMENT AND GUIDELINES — Version 2.0
This agreement (the "Volunteer Agreement") is in addition to the
Terms of Service that normally cover your relationship with the Service. It is
intended for use by people who volunteer for — and are granted — access to
certain extra features of the Service.
All
of the Terms of Service ("TOS") under the Menu tab "Terms of Service" apply to
volunteers and are incorporated into this Volunteer Agreement by this
reference, but the TOS prevail if there is any conflict.
There
are features of the Service that are locked out for Basic, VIP and Universal
users. This Volunteer Agreement gives you a limited license to these extra
Service Features during the term you are a Volunteer. You will not have to pay
us anything extra to use these features. This may include one or more of the following:
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1.
Ability to access restricted areas of our forums;
2.
Access to features contained in Service such as additional clothing
access, "kicking" and "booting";
3.
Ability to access the Service world through more than one user
account;
4.
Ability to access areas of the Service that are otherwise inaccessible;
5.
Ability to engage in speed chat;
6.
Accelerated technical support access;
7.
Access to non-public company information through forums, email,
messenger systems, and otherwise;
8.
Access to additional privileges on the forum;
9.
Access to the admin button on the interface;
10.
Additional features as may be added from time to time.
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1.
However, we may temporarily or permanently turn off, limit, or
otherwise change the extra Service
Features, or limit certain features to certain users, without
notice, and without incurring any obligation to you.
2.
We may decide to reward you for helping us to test these features,
for using these features as we choose. However, you are not obligated to
use these features in any specific manner, or for any set period of time
(although your obligations under the TOS,
including limitations on the use of our services, continue to apply). Any
reward is simply a gift, and there is no promise or representation that any
reward will be given. We will not provide a monetary reward; rather, the reward
(if any) would take the form of additional in world features, possessions,
rights, fictional currency, discounted or free access to VIP features,
additional accounts, or other virtual goods. Either party can terminate
this
Volunteer Agreement at any time and for any reason, without affecting the TOS
or any other agreement we may have with you.
3.
During the course of this Volunteer Agreement, we may disclose
information to you that is confidential. You must treat all information you
obtain while acting as a Volunteer as confidential other than information that
(a) we identify in writing as non-confidential; (b) information that is in the
public domain at the time of disclosure, through no wrongful act on your part;
or (c) information not already subject to a confidentiality agreement that you
obtained prior to ever entering into any agreement with us that contains a
confidentiality obligation. These obligations shall persist for three years
following your termination of all agreements with Utherverse or any of its
Services, past, present or future.
4.
This Volunteer Agreement and the TOS contain the whole agreement
between us and replace all previous understandings and
agreements between us relating to these transactions. Neither of us has relied on any representation, warranty, or other assurance
(except those set out in this Volunteer Agreement and the TOS) made by or on behalf of either of us or any other person whatsoever
before consenting to this Volunteer Agreement. We each waive all rights and remedies that might otherwise be available to us in respect of any such
representation, warranty, or other assurance, provided that nothing stated
here limits or
exclude any liability for willful misconduct or fraud.
5.
GUIDELINES
FOR VOLUNTEER CONDUCT INCLUDE:
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1.
Be
informed. This Volunteer role requires you to stay up to date with the latest
TOS, Forum Guidelines and this Volunteer Agreement, as changes may occur. The
version number is listed at the top of the TOS. You must also review the
information provided to you through Section V, the Volunteer Meetings and email
communications. If you don’t understand something you are responsible for
finding answers to your questions.
2.
Be
considerate of others and put the needs of the Community above your own.
3.
Be
helpful in a professional, polite and respectful manner to all members,
volunteers and staff. Help them the way you would like to be helped.
4.
Be
timely in the fair and objective collection of information from members and
volunteers. Also be timely in the provision of collected or requested
information to the appropriate people, persons or departments.
5.
Obtain
proof of the allegations being made by others since without evidence complaints
are very hard to act upon. Screen shots of conversations serve as the best
evidence, so be vigilant in collecting these as the problems arise.
6.
Feel
supported, as we will back all actions you take in good faith — as sometimes
you will need to make a decision without the opportunity to consult staff
first. However World Operations has the final say and may have to overrule a
measure taken by you and we urge you not to take this personally. Generally it
is best to seek advice if you are not sure about what to do.
7.
Participate
freely and opening in the Forums, in worlds — VWW and Utherverse alike, and in
the Social Center within the bounds of these TOS and those set out in each of
the VWWs. You will be held to a higher standard of behaviour and your postings
will reflect on our reputation.
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